These Terms & Conditions govern all use of the 99abai platform. Please read them carefully before registering an account or placing a wager. By accessing 99abai you confirm that you have read, understood, and agreed to these terms in full.
These cards summarise important obligations. They do not replace or limit the full legal text below.
In these Terms & Conditions, the following definitions apply unless context otherwise requires:
By registering an account, accessing the 99abai platform, or placing any wager or bet, you unconditionally accept these Terms & Conditions in their entirety, together with the 99abai Privacy Policy and Responsible Gaming Policy, which are incorporated herein by reference. If you do not accept these terms, you must not use the platform.
These Terms & Conditions constitute a legally binding agreement between you and 99abai. Your continued use of the platform following any amendment to these terms constitutes acceptance of the amended version.
Use of 99abai is subject to the following eligibility requirements, all of which must be satisfied at the time of registration and at all times during which you hold an active account:
During registration you must provide accurate, complete, and current personal information including your full legal name, date of birth, and email address. Providing false information is a material breach of these terms and will result in immediate account suspension.
You are solely responsible for maintaining the confidentiality of your 99abai account credentials, including your login email and password. All activity conducted through your account — whether authorised by you or not — is your responsibility unless you notify 99abai immediately upon becoming aware of unauthorised access.
99abai strongly recommends that all Players enable two-factor authentication (2FA) on their account. You must not share your account credentials with any third party. You must not allow any other person to use your account, including for the purpose of placing bets on your behalf.
In the event of suspected unauthorised account access, you must contact 99abai support immediately. 99abai is not liable for losses resulting from your failure to maintain adequate account security.
99abai accepts deposits and processes withdrawals in Pakistani Rupees (PKR) via the following supported methods: JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, USDT TRC20, Skrill, and Neteller. The availability of specific payment methods may vary and is subject to change without prior notice.
All bonuses, free spins, and promotional offers available at 99abai are subject to specific terms published at the time of each promotion, including minimum deposit thresholds, wagering requirements, eligible games, minimum odds restrictions, and expiry periods. These promotional terms are incorporated into and form part of these Terms & Conditions.
All bets and wagers placed through 99abai are final once confirmed. 99abai will not reverse confirmed bets except in cases of verifiable technical error attributable to the platform. Rules specific to individual games and betting markets are published within each game or market interface and form part of these terms.
The following conduct is strictly prohibited on the 99abai platform and will result in account suspension, balance forfeiture, and reporting to relevant authorities where applicable:
All content on the 99abai platform, including software, graphics, game assets, text, and the 99abai brand name and logo, is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to use the platform for personal entertainment purposes only. You may not reproduce, redistribute, or commercially exploit any 99abai content without prior written authorisation.
To the fullest extent permitted by applicable law, 99abai shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the platform, including but not limited to loss of winnings, loss of data, service interruptions, or third-party payment processing delays.
The total cumulative liability of 99abai to any individual Player in respect of any claim shall not exceed the net deposits made by that Player in the 30 calendar days preceding the event giving rise to the claim.
99abai does not warrant that the platform will be available without interruption, error-free, or free from malicious software. You access and use the platform at your own risk.
99abai is committed to providing responsible gambling tools to all registered Players. Available tools include deposit limits, loss limits, session duration reminders, cooling-off periods, and self-exclusion. These tools are accessible from your account settings dashboard at any time.
If you believe your gambling has become problematic, we encourage you to use the self-exclusion feature immediately and to seek support from appropriate external organisations. For full details of responsible gaming tools and resources, please refer to the Responsible Gaming page.
Access to 99abai is restricted to individuals aged 18 and above. Any player who suspects they may be gambling compulsively is encouraged to activate self-exclusion without delay.
99abai reserves the right to suspend, restrict, or permanently close any account at its discretion, including where:
Upon closure of an account for reasons other than a confirmed breach of these terms, any verified real-money balance (excluding bonus funds subject to incomplete wagering requirements) will be returned to the Player via their registered withdrawal method following completion of any outstanding compliance review.
These Terms & Conditions are governed by and construed in accordance with applicable international online gambling regulations. In the event of a dispute regarding the settlement of a bet or the operation of a game, the decision of 99abai's designated disputes resolution process shall apply. Players who are dissatisfied with the outcome of an internal dispute may seek resolution through applicable alternative dispute resolution mechanisms.
For account or transaction disputes, please contact 99abai support with full details of the issue. 99abai will acknowledge disputes within 5 business days and provide a written response within 28 days.
99abai reserves the right to amend, update, or replace these Terms & Conditions at any time. Material amendments will be communicated to registered Players via email to the address associated with their account, or via a notice displayed on the 99abai platform, no fewer than 7 days before the amended terms take effect. Continued use of the platform after the effective date of any amendment constitutes unconditional acceptance of the revised Terms & Conditions.
For all enquiries relating to these Terms & Conditions, account management, disputes, or responsible gaming, please contact the 99abai support team. Contact details are available within the platform's support section. The support team operates in English and is available 24 hours a day, 7 days a week.
Email correspondence: [email protected] (plain text — not a clickable link).
Explore our FAQ for quick answers, or visit the Responsible Gaming page for tools to help you play within your limits. When you're ready, your 99abai account is one step away.